At Crystal Medical, we know that investing in premium laser technology is a big decision for your beauty clinic. To get the most from your investment, you need to keep your laser equipment in top condition. Preventive maintenance (PM) is crucial. It helps avoid costly repairs, reduces downtime, and ensures patient safety.

Why Preventive Maintenance Matters

Regular maintenance helps your Candela laser devices perform at their best. It also identifies minor issues before they turn into major problems. We recommend scheduling maintenance twice a year—or more often depending on usage—to keep your equipment running smoothly.

Without proper maintenance, a laser can malfunction. This can affect treatment results and harm patients. It could lead to skin or eye injuries, legal trouble, or insurance claims. Routine maintenance reduces these risks and creates a safe environment for patients and staff.

Key Aspects of Laser Device Maintenance

Proper maintenance includes a few essential steps:

1. Visual Inspections: Inspect devices regularly for visible wear. Look for anything unusual that could signal a problem.
2. Cleaning: Keep all parts clean, including the handpiece, lens, and cooling system. Dirty lenses or components can lower the laser’s precision and effectiveness.
3. Calibration and Alignment: Regularly calibrate the laser’s energy output for consistent results. Misalignment can affect performance.
4. Dust Filter Replacement: Replace the dust filter as needed to prevent dirt buildup that may block the device’s functionality.
5. Coolant System Maintenance: Ensure lasers with coolant agents maintain proper distribution. This keeps the device working at its best.
6. Beam Quality: Verify that the laser beam is round and homogeneous. Use tools like black laser paper to check for any inconsistencies.
7. Component Inspection: Keep the handpiece, slider windows, and chiller hoses free from contaminants. Clean components ensure smooth operation.

Compliance with Safety Standards

We ensure that all maintenance services follow local and international safety standards. These are essential for protecting patients and ensuring effective treatments. Laser devices must meet WHO standards. If your region requires a Laser Safety Officer (LSO) or committee, we recommend working with them for proper maintenance.

Following safety standards helps prevent risks, such as inaccurate treatments or hazards like fires from overheating parts or smoke from short circuits.

Annual Technical Assistance Contracts for Ongoing Support

We offer annual technical support contracts. These contracts provide peace of mind after the factory warranty expires. You’ll get priority service and quick repair, avoiding delays and unexpected costs. With this support, you can focus on patient care while we handle your equipment’s needs.

Why Choose Crystal Medical for Your Preventive Maintenance?

At Crystal Medical, we’re committed to maintaining the highest standards of care. Our certified field engineers provide top-notch maintenance services, using only genuine Candela parts and consumables. Whether it’s routine PM or urgent repairs, we make sure your equipment performs well. This lets you offer the best treatments and keep your patients safe.

For more details about our preventive maintenance services or annual support contracts, feel free to contact us.

By maintaining your Candela laser devices, you ensure their longevity, performance, and protect your investment. At Crystal Medical, we support you every step of the way, so your clinic can thrive.